Job description

AAA Safety & Field Services, a company and division of Northern Metalic that’s exclusively focused on safety services, safety supplies and safety training. Locally owned and operated, located in Fort St John B.C., servicing all of Northern British Columbia and parts of Alberta.

We are currently seeking to fill the role of Dispatch.

Duties & Responsibilities:

As a Dispatch  employee, your responsibilities will include:

  • Dispatch personnel according to schedules and work orders Dispatch personnel as required by situations
  • Advise vehicle operators of traffic and other problems
  • Schedule assignments and co-ordinate activities of vehicle operators, crews, and equipment
  • Maintains trusted customer relationships.
  • Organized, and result oriented.
  • Works, cooperatively and persuasively with customers, employees, and other management.
  • Travels to industry sites when needed obeying all traffic laws and driving to road conditions.
  • Work with the Operations Manager to hire AAA Safety and Field Services personnel as needed.
  • Delegates duties to personnel to ensure that the maintenance and condition of equipment, trucks and trailers is kept at a desired standard.
  • Creates, refines, and implements SOP’s and procedures pertaining to AAA Safety and Field Services
  • Works with the Operations Manager and HSE to ensure that procedures, safety programs and HSE documentation are kept up to date and accurate.
  • Performs inspections of equipment, trucks, mtc’s and trailers and employees, etc.
  • Works with Management to assist and provide input relating to bid’s, RFP’s and RFQ’s.
  • Provides support to customers including operational assistance, troubleshooting and operational instruction.
  • Helps Dispatchers to coordinate jobs as they come in when needed.
  • When needed Trains, orientates, and directs new staff and contractors when hired.
  • Works closely with the AAA Operations manager regarding industry trends, needs and directions so that management can be proactive in ensuring AAA Safety and Field Services are meeting the needs of the customer.
  • Participates in industry events including, but not limited to, Petroleum Association and Oilmen’s events that often take place after hours.
  • Participates in on-call and Saturday rotation schedules.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
  • Willing to work after hours and weekends when needed.
  • Performs random site visits to jobs being run by AAA Safety and Field Services as part of a QC process to ensure that AAA safety and Field Services is operating under the high standards expected by management.
  • Provide Leadership, coaching, motivation, training, and direction.
  • Performs inspections of equipment, trucks, breathing apparatus, cascade system and trailers prior to travelling to client site, and completing all corresponding documentation.


  • Dispatching: 1 year (preferred)
  • H2S Alive
  • First Aid
  • Confined Space Rescue
  • TDG

And any other industry required or job specific safety tickets.

  • Good understanding of Microsoft Work, Excel, Outlook & Internet Explorer
  • Must have good winter and off-road driving experience.
  • Must have a good understanding of Industrial Field Safety practices and services

What We Offer:

  • A competitive wage and benefits package.
  • A friendly and supportive work environment.
  • A chance to grow and advance your career with a reputable company.

Job Type: Full-time


  • English (preferred)


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Store discount
  • Vision care


  • Monday to Friday
  • On call
  • Weekends as needed

Ability to commute/relocate:

  • Fort St. John, BC V1J 1A9: reliably commute or plan to relocate before starting work (required)

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